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Mum-of-five’s ‘humiliating’ row with Tesco staff over Christmas turkey

A mum-of-five has vowed never to shop at Tesco again after she had a row with staff over a Christmas turkey.

Claire Harrison went to the supermarket to buy a number of items – including a cheap turkey for Christmas.

But after paying at the self-service checkout, Mrs Harrison, her husband, aunt and mum were approached by staff.

PlymouthLive  reports that Tesco workers demanded receipts as proof of purchase.

 

And Mrs Harrison claims she was told they couldn’t go until they had proved they had paid.

She said: “I felt so humiliated with all them customers in there.

“I have been going there for the last eight years and I will never, ever step foot in there again.

“I am a 31-year-old mum with five kids, I ain’t no criminal.”

 

Claire added: “It was me, my mum, husband and auntie. We got some shopping and went over to the self-service tills.

“My auntie was on one till, my husband on another and my mum on the next one over.

“My auntie bought her shopping, and paid for it, and my husband (who I was stood with) did the same.

“Then, one of the members of staff in the self-checkout area went over to my auntie and said; ‘have you paid for that?’ and she said, yes, I have.”

 

“They went around our shopping bags, ripped the receipt out of my auntie’s shopping bag.

“With my husband, they ripped the receipt straight out of his hand.”

Claire said: “My mum, she paid for her stuff on her bank card and bought a turkey for Christmas separately.

“They asked her for her receipt and she didn’t know what she had done with it.

 

“She thought she might have left it in the shopping trolley. She found it and it was yanked out of her hand.

“There was no apology, nothing.”

Claire claimed the checkout area was full of shoppers and she confronted staff before storming out with her family.

She said she’s now awaiting a phone call at home from Tesco head office explaining their actions.

“I stood my ground,” Claire said. “I wasn’t having them treating my auntie, husband and mum like that.

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“I said; ‘who the hell do you think you are?’ They intimidated and humiliated us in front of lots of other customers.

“I did get really angry, so did my auntie. Why did they approach us and not anybody else?”

A Tesco spokesman said: We are sorry to hear that Ms Harrison and her family were unhappy about their experience in the store.

“It is very common for our colleagues to carry out spot checks at self-service checkouts, particularly during busy lunch-time periods, and we can confirm that the correct procedures were followed.”




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